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Barri Carian, past president, NAWBO-OC  

Click Here for Barri Carian's Bio

Wednesday, March 11, 2009
Reinvent, reinvigorate: Stay in the game!
Hit the deck or counter attack?
A friend of mine, Larry Cassidy, recently wrote: "... as a brand new Marine Corps infantry officer in 1959, one of the first things I was taught was to never, ever (EVER!) hit the deck and hunker down in an ambush. Those who obey that first instinct die! Period. We were taught to fight our core instincts, and fight our way out, from the very first shot. We would lose a few by launching an immediate counter-attack, but we would all die if we simply went to ground. I never had to use that training for the reasons it was taught (thank God!); now, 50 years later, it seems very useful."

When I read this I reflected on the many recent discussions with friends, colleagues and clients, and on my own observations of all of the different ways people are responding to the constant bad economic news. I keep asking myself,
“Where exactly is the balance between the two extremes I’m torn between?” One extreme is hunkering down to wait it out, possibly even shrinking, downsizing and downgrading – sort of like curling up in a fetal position in the trenches. The other extreme is the belief that by just keeping positive thoughts I will create the right energy to survive and thrive in this environment, like all of those examples of abundance in “The Secret.”  

Neither one of these approaches resonates with me. The first, in its extreme, is fear based, myopic and reactionary. The second is head-in-the-sand and wishful thinking at its worst. So I, like many of you, am finding my path crossing back and forth between these two very different approaches. I refuse to ignore what is really happening. I will cut my expenses and will probably not lease another Lexus this year. On the other hand, I know that there are new and exciting opportunities out there and that I have to be above ground to see them. I may increase expenses in certain areas like marketing, and I’m finally motivated to learn about Social Media, so I can reach more people less expensively.

This is new for all of us. Some of us will hit home runs, and all of us will make some mistakes. I’d love to hear what you are doing and invite you to share so we can learn from each other.

Reader Comments
OUTSTANDING BARRI! We all feel the same way. ... This economy is new stuff to all of us. But, it's not going away in the near future either. We have to cope in the way that makes sense for each of us individually. Best, Ray
Ray Damiano
Our first reaction has been to reevaluate our business model. This has required some soul searching and number crunching. By evaluating the size of the market in our niche (family-owned businesses) and reviewing the services we offer (consulting and products), we have reaffirmed that our business model is still viable. We crunched the numbers and have reassured ourselves that our ideal client is a profitable client AND that we provide them more value (family harmony, better business systems and creation of a long term legacy in the community) than our fees. So where to turn next? The first is to stay in contact with our clients, the second is to follow our overall marketing plan systematically and last is to watch the pennies. We have scaled back our overhead wherever it makes sense. We believe these steps will allow us to be proactive to challenges and opportunities that appear in this new year.
Rachel Owens
I agree that the "Middle Way" is the best. It does seem to me that this economic environment is both quantitatively and qualitatively different from past recessions. This has sent me back to reading books from and about the Great Depression. "The Forgotten Man" by Amity Shlaes is an interesting history of the Depression. She talks about deflation as "the annihilating event that followed the crash." Her analysis questions a large part of the New Deal. While I am not a big fan of "The Secret," I do find myself drawn to reread some of the classic "self-help" authors from the 30s, such as Dale Carnegie and Napoleon Hill. It is just too easy to get sucked down into the muck by all the negative news coming our way these days. Any time of economic turmoil creates new opportunities and we have to be able to recognize them when they arise. We do indeed "live in interesting times."
Bill Sornstein
It's hard to tune out all the bad news, so you do have to filter through the hysteria to find the realities of today's economy and job market. There are definitely new opportunities. I've looked for more creative ways to consistently reach my target market. I've stepped up my marketing which is making a difference. The challenge I faced was striking a balance between sticking to my message and expertise while pursuing new opportunities. Thanks for the post, Barri!
Markell Steele
Managing expenses is always a smart business exercise and today's economy demands that we are aggressive in our review. But the fundamental challenge is our perspective: Do we have a problem or opportunity? Currently, most have lost confidence and are frozen with indecision. They are looking for the opportunities and take action. Some of us have to lead the way. I hope that will be people like Barri, you and I.
Steve Gross
Great blog, Berri! My clients and I are looking at these times as a growth opportunity. We will stretch which usually hurts some, but we're looking forward to being BETTER! It takes pain and fear to make the changes we should have made in the past few years. Now we're all being forced to set priorities and dig deep for WISDOM. I will and have set new budget boundaries, but will not be sending positive thoughts throughout universe. Really! Thanks for the encouragement, Barri.
Linda Casso
Great perspective! It is difficult to tune out the evangelical voices heard day in and day out from TV, to radio, to the news headlines, highlighting the gloom and doom of the current business environment. It is easy to feel the need to make a bold statement with cost cutting or taking this as an opportunity to capture market share. As a new business owner, I am looking to simply keep my senses honed and find the sweet spot between learning lessons from others fighting their way out and finding the best way for me.
Kristen McAlister
Hi Barri, great topic. With respect to the "Marine" analogy – it's also very interesting how creative we become when our life is on the line. We do things that later we deem to be "crazy" and wonder what made us think to do that. Basic training takes over, as any emergency responder/military troop will tell you. In the business world, the basic training is what we should have been doing all along: managing costs, developing new products and services, becoming more effective and efficient leaders and companies. The client companies I watch who are being successful in this challenging market are those who, without taking their eyes of the basics, are quickly adapting to the opportunities being presented by this economy. They are finding ways to help their own customers with cash flow (critical!). And while they are not blindly hoping for the best, they are recognizing the dire situation and choosing to be optimistic in building their own new future.
Dave Kinnear
Thank you all for sharing your insights and perspectives! I've captured a few common threads 1) Keep looking for the opportunities amongst the negative. "Opportunities are never lost; someone will take the one you miss" author unknown. 2) Get back to basics. If you stopped watching expenses, staying in touch with clients or aggressively marketing, reinstitute it right away. 3) Stay flexible and therefore opportunistic. Ask different questions and listen with a different mind.
Barri Carian
Barri, Great article! I agree, it's tempting to duck and take cover when the businesses we've worked so hard to build are threatened, but we are wise to realize this isn't going to go away all on its own with a lot of positive thinking. I've learned that I need to first set the stage for good things to happen by clearing out the negative, fearful thoughts and replace them with optimistic, realistic ideas of what we can make happen. Then, I get up and go to work!
Laura Lehrer
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