Orange County: two hospitals and 19 medical office buildings
Kaiser Permanente, a leading healthcare provider and not-for-profit health plan, serves approximately 8.9 million members in nine states and the District of Columbia. Of those, 452,000 live in Orange County.
Regarded for its innovative business model, Kaiser Permanente Orange County currently has two hospitals and 19 medical office buildings that span the county. Two additional medical facilities will open in 2013, one in Lake Forest and one in Tustin Ranch.
“People want to be absolutely certain – when it comes to their individual health or that of a loved one – that the team of care providers they have entrusted will deliver,” says Julie Miller-Phipps, senior vice president and executive vice president of Kaiser Permanente Orange County. “At Kaiser Permanente, we believe that everyone is critical to earning and maintaining this trust.”
A team of 900 physicians and 6,000 nurses and staff collaborate to keep Orange County members healthy. One way is through Kaiser’s state-of-the-art medical record system, HealthConnect. The system, which includes electronic health records, securely connects members to their healthcare team, their personal information and the latest medical information.
Committed to preventive care, Kaiser’s heart disease prevention programs decreased heart attacks among its members by 24 percent since 2000. In addition, the number of serious heart attacks that do permanent damage fell by 62 percent, according to a 2010 study published in the New England Journal of Medicine.
Gaining client or customer trust is essential to your business. Here are the key elements to do just that.
THE 10 MOST TRUSTED BRANDS FOR 2012
Oakley ≈ Automobile Club of Southern California
Anaheim Ducks ≈ Goodwill of Orange County
South Coast Plaza ≈ Whole Foods Market
Stanley Black & Decker ≈ Wahoo's Fish Taco
Kaiser Permanente ≈ Discovery Science Center
About the study
10 Most Trusted Brands: The Alumni
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