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Cover Story
Untitled Page Published: October 01, 2009



ESMAEL ADIBI

Director, Anderson Center for Economic Research
Chapman University

Consumers will remain cautious, and so must small businesses


Since small businesses directly or in-directly depend on consumer spending, this recession has hit them hard.
   
After 16 consecutive years of increases, year-over-year consumer spending declined in the third quarter of 2008, and the pace of the decline accelerated through the second quarter of 2009. The increases in consumer spending were astonishing but understandable. Lower interest rates and relaxed lending practices fueled home buying and rapid home price appreciation. Consumers used their home equity to refinance mortgages, taking out cash and spending it. Hence, during the 2001-to-2006 period, higher home prices, an improving stock market and a pickup in the job market boosted consumer confidence and spending, benefiting many small businesses.
   
The most recent gauge of consumer confidence nationally, as well as the results of the survey conducted by our center measuring consumers’ sentiment here in California, recently hit historical lows.
   
The slower rate of growth in consumer spending suggests that small business owners should plan on a slow rate of growth in their revenue and expect fierce competition. Product differentiation and high-quality service both affect consumer satisfaction and must be placed as top priorities.
   
Small business owners should not count on a strong economic recovery and must reduce debt and curtail excessive borrowing. Interest rates, both short- and long-term, will increase sharply in the near future. And with a weak revenue stream, servicing debt will become an encumbrance to many small business owners.