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Disneyland Resort, union members come to agreement

The resort and its union hotel cast members have ratified a new 5-year contract

by Caitlin AdamsPublished: December 09, 2011 09:10 AM

UNITE HERE Local 11 cast members working at the Disneyland Resort’s hotels once again have a contract. After almost four years of negotiations between the union and the resort, both parties have ratified a new 5-year contract for the union’s 2,100 members working at the resort. UNITE HERE Local 11 members at the resort’s hotels are comprised of bellmen, housekeepers and staff from the Central Bakery.

“We are very happy UNITE HERE Local 11 members at the Disneyland Resort have the protection of a contract again,” said Tom Walsh, the union's president. “It was a long road, but in the end both sides compromised to reach a fair deal.”

The union’s last contract at the resort expired in January of 2008. Since then, members have been working at the resort’s hotels without a contract. The collective bargaining agreement, ratified on Wednesday, includes hourly wage increases, a choice of healthcare plans for cast members eligible for benefits and their families, a lower workload for room staff, and job security and seniority protection for both full- and part-time cast members.

“We are very excited to have settled on an agreement that ensures affordable family healthcare and protections for full-time jobs – the two issues most important to me and many of my co-workers,” said Tom Bray, a Disneyland Hotel bellman.

The four-year period of negotiations has been marked by protests, walkouts and claims of injuries among cast members assigned to cleaning rooms – claims that the resort has denied. As part of the new agreement, room maintenance staff will be responsible for 13 rooms per day, instead of 14, according to the O.C. Register. Union members will also have a choice of healthcare coverage; they can either remain in the union’s healthcare plan or opt to transition to a Disney-provided benefits plan and be eligible for a bonus.

"We’re extremely pleased that the Disneyland Resort hotel cast members represented by UNITE HERE Local 11 have overwhelmingly supported this fair and comprehensive agreement,” said Tony Bruno, vice president of Disneyland Resort Hotels and Downtown Disney. “We know the efforts of these cast members, along with more than 20,000 others throughout the resort, are responsible for making lasting memories for our guests every day.”

Disneyland Resort employs approximately 22,000 cast members, 17,000 of whom are represented by 31 unions.

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