For the fifth year in a row, Irvine-based HireRight – a provider of employment-hiring services such as background screening and drug and health screening – on Tuesday received three 2012 MarketTool Achievement in Customer Excellence (ACE) Awards.
HireRight’s services help companies manage and control hiring-related programs more effectively, minimizing post-hiring problems and producing positive results.
The MarketTool ACE Awards program, created in 2005, certifies and acknowledges the outstanding achievement in customer, employee and partner satisfaction.
Mike Petrullo, HireRight president and CEO, said that the firm is honored to receive this recognition. “This year’s awards are particularly gratifying, because we have worked diligently to address unmet needs in key markets like healthcare and transportation, and our customers are rewarding us for delivering the kind of experience they want.”
The firm received three awards, in background screening, drug screening and employment eligibly research.
“As a business committed to its customers’ success, we strive to deliver products and services in ways that make the customer and the applicant experience richer, more efficient and ultimately more satisfying,” said Pertrullo.
To qualify for the MarketTool ACE Award, companies are evaluated based on a combination of customer satisfaction scores and top rating percentages that are maintained for at least six months throughout the eligibility period.
This year, 32 organizations were awarded with MarketTool ACE Awards.
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