Costa Mesa-based Hyundai Motor America’s Genesis earned the top ranking among midsize premium vehicles in a new study on auto reliability, beating out models from BMW, Jaguar, Lincoln, Cadillac and Mercedes-Benz. The J.D. Power and Associates Vehicle Dependability Study also found that the Hyundai model scored ninth highest in the survey overall out of all models evaluated.
The Vehicle Dependability Study surveys auto owners three years after their original vehicle purchase, with the 2012 report featuring the results of the survey of owners of 2009 models, which was also the year of the Hyundai Genesis’ launch. The 2009 Genesis also earned the automaker its first-ever North American Car of the Year recognition.
This latest recognition from J.D. Power and Associates adds to the spate of awards captured by the 2009 Genesis. Among the more than 20 honors are awards from AutoPacific, Cars.com, Motor Trend, and recognitions from other leading consumer publications, besides the top spot as the Car of the Year.
“Earning Hyundai's first-ever top 10 finish in the J.D. Power and Associates Vehicle Dependability Study demonstrates that our efforts are paying dividends," said Erwin Raphael, director of engineering and quality for Hyundai Motor America. "It's equally gratifying to see [the] Genesis sedan, a content-rich model with all the features you expect of a premium car, outperform powerful competitors in its category. Long-term dependability translates to a positive ownership experience and brings customers back to the Hyundai brand in the future."
The Vehicle Dependability Study asks original owners about problems they have encountered with their three-year-old car, truck or SUV over the past 12 months. Participants are surveyed on 202 different aspects and problem symptoms across all areas of the vehicle. A vehicle’s overall dependability ranking is determined by the level and number of problems reported per 100 vehicles; a lower score indicates higher reliability.
“Our goal is to design and build cars that meet and exceed consumers' expectations not only off the showroom floor, but through the duration of their ownership experience,” Raphael said.
The Hyundai Elantra Sedan also came in third in the study’s rankings for most dependable compact car.
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