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IMS launches its first storefront facility in Irvine

Industrial Metal Supply Company (IMS) announced last week that its Irvine branch is being converted to retail.

By Susan BelknappPublished: May 05, 2009 03:15 AM

Industrial Metal Supply Company (IMS) is reconfiguring its Irvine branch to convert it to the company’s first full-service retail storefront facility. This change is the first a series of efficiency initiatives designed to optimize customer time and money.

Once the conversion of the Irvine store is complete, commercial and industrial deliveries for Orange County customers will be handled by the IMS Riverside facility, which will expand its staff to meet the increased demand.

With these changes, IMS is positioning itself for additional expansion, which includes more retail storefront facilities throughout the region.

This strategy will allow the company to maintain unparalleled service times, the largest variety of industrial and commercial metal products in the industry, and a one-stop-shopping experience loaded with unique metal products and services for do-it-yourself consumers, commercial fabricators and machine shops.

"No other metals distributor offers the array, quality and speed of services we do,” says Eric Steinhauer, president, IMS. “And this new approach to distribution not only improves our service, but helps us maintain better control over our operational costs.

"This new approach allows us to deliver our services to a wider geographical area without sacrificing any of the personal touches that we’ve worked so hard to offer over the years," continues Steinhauer.

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