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Kaiser Permanente Orange County wins Women’s Choice Award

Local healthcare centers earn spot among the nation’s best hospitals for patient experience

by Scott McCourtneyPublished: September 06, 2012 09:00 AM

The Women’s Choice award for 2012 America’s Best Hospitals for Patient Experience goes to Kaiser Permanente Orange County. This particular award is based on female patient satisfaction and what they get out of their stay or visit. The criteria is taken form the overall quality of physician communications, responsiveness of nurses/staff, cleanliness and trusted referrals from other women. The awards are given out each year by an organization called WomenCertified.  

WomenCertified represents a collective voice of female consumers and is a trusted referral for top businesses to identify as preferences for women. The highly selective annual list selects hospitals based on a thoroughly social decorum scoring process.  The scoring incorporates a national standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services.  The criteria are based on analysis that identifies as the most important needs of women for patient satisfaction.

“We are honored that Kaiser Permanente Orange County, Anaheim and Irvine, have again been named among the top 100 Hospitals for Patient Experience by WomenCertifeid, the voice of female consumers,” claimed Julie Miller-Phipps, Senior Vice President and Executive Director of Kaiser Permanente Orange County. “This award is particularly gratifying as it validates our focus and commitment in the delivery of extraordinary care and service to our members and to the community we serve.”

According to the American Academy of Family Physicians, women make or influence more than 90 percent of healthcare decisions for themselves and their families.  The Women’s Choice Award stands for a high standard in regards to women’s preferences.  This distinction of standards gives women the opportunity to make an informed decision on choosing the right hospital for themselves and their family.

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