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LG-Ericsson launches property management software for small hotels

Staff can track hotel charges and operations through the iPECS-LIK Hotel application

By Elaine MurphyPublished: March 07, 2012 07:25 AM

LG-Ericsson USA, headquartered in Irvine, has released iPECS-LIK Hotel, a version of the company’s iPECS-LIK IP communications software designed to streamline management operations and improve productivity in small hotels with 100 rooms or fewer.

iPECS-LIK Hotel provides phone services to guests and allows staff to efficiently manage hotel operations and charges. Through installed handsets in each room, hotel housekeepers can communicate the status of room cleaning and track minibar purchases. Hotel office staff can manage inventory, room rates and changes, guest charges and the check-in/check-out process.

The program’s capability to operate with other property managemet software allows hotels to retain the features and functionality of the program as they expand or coordinate with restaurants and spas. iPECS-LIK Hotel is available free of charge with existing iPECS-LIK communications systems.

“The benefits of moving a property’s telecommunications to an LG-Ericsson pure IP system are made even more impressive when that system can help track room status, charges and more, in addition to providing cost-effective property-wide IP telephony and other communications services,” said Iain Kenney, LG-Ericsson director of product marketing.

“iPECS-LIK Hotel is that oft referred to ‘killer app’ that will drive network installations or expansions for many smaller properties,” added Kenney. “And, the full infrastructure can be built with robust, economical LG-Ericsson-USA network switches that combine high bandwidth with ease of management and traffic-prioritizing features like QoS to keep the voice traffic flowing while optimizing the network for data systems as well. iPECS-LIK provides excellent performance, whether on a centralized or a distributed network, providing the flexibility to adapt to the reality of a converged network.”

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