Headquarters: Costa Mesa
Mother’s Market & Kitchen appeals largely to vegetarians and vegans. The chain prides itself on its selection of organic and natural foods. But the stores do sell fish and chicken – mainly for families who want to prepare otherwise light meals. It’s just an example of how the company goes out of its way to meet the customers’ needs.
Founded in 1978 by a group of friends who performed yoga together, Mother’s six Orange County stores serve about 50,000 people each week. The Santa Ana store, which opened in 2008, is by far the largest.
Apparently, the company delivers. Mother’s Market & Kitchen scored big in all five categories, including a whopping 4.84 in ability. It also got 4.8 out of 5 for its commitment to customers.
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AND WHY IS IT CRITICAL TO BUSINESS SUCCESS?
WE VALUE CONSISTENCY
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