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Irvine-based Toshiba garners honors for its color printers

The firm ranked best overall for its products and service support.

BY Logan ChurmPublished: September 10, 2010 01:51 PM

Irvine-based Toshiba America Business Solutions' color multifunction printers rank among the best in the industry, according to a recent study conducted by The Office Product Analyst.

The 2010 Color Dealer Product survey is based on telephone interviews with nearly 180 service managers in copy dealerships across the nation who are asked to rate the printers within a number of categories.

Toshiba's products tied for first place in the best overall category, and the company garnered the top spot for its service support.

Toshiba was named the best in six sub-categories: color resolution and fidelity; overall image quality; black-and-white cost per page; and controller and scanning reliability.

The company also was rated the best in four service-support sub-sections: order processing; ease of network installation; color-service training program; and effectiveness of service hotline.

“We’re very happy that our dealers continue to express that Toshiba color products are among the best in the industry,” said Joseph Contreras, director of product and solutions marketing at Toshiba America Business Solutions. “Our goal is to help them (dealers) be successful by providing not only outstanding state-of-the-art technology and products, but superior service as well, and this survey indicates that we are meeting that goal.”

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